One number for INBOUND, OUTBOUND, and CONFERENCE calls. Give your customer a hotline.
Smart routing, assignment, escalation and rules lets you focus on the solution.
Simple mobile and desktop tools put the message where it needs to be, with context, faster.
Drag and drop coverage schedules, escalation rules, response time alert thresholds.
Transcribed calls become part of the thread, so no detail is lost.
SmartStatus automatically re-routes messages to your team if you can't- or choose not to- respond.
SmartIVR learns calling and emailing habits, and connects you to the right person automatically.
Use your existing phone system, numbers, extensions, as well as mobile via cellular or SIP.
Hotline.io's on-demand platform auto-scales to meet your needs. Pay for what you use and grow as big as you need.
1,000 Shared Minutes - $60
5,000 Shared Minutes - $250
10,000 Shared Minutes - $450
Unlimited hotlines. International may carry a surcharge.
$5 per month per Hotline
Unlimited voice recordings per hotline, including transcription. Some third-party conference calls may not be able to be recorded or transcribed.